Getting you the assistance you need, when you need it most, is our priority. To contact a
Customer Care Associate or Technical Support Representative, click the
appropriate email address below. In the email window that opens, type your
Account Number or registered CLI telephone number in the subject line.
In the body of the email, please include all the information listed below.
We will call or email you with the information you need. Please let us know
whether you prefer to be contacted by email or phone (and the best time to
reach you).
We provide you two types of support: voice
support and chat support.
For voice support Contact us at:*
For Customer Care US:*
US: +1 805 2812673, +1 860 8193616
For Customer Care Australia:*
Sidney: +61 290372189
Melbourne: +61 390016778
For chat support Contact us at:*universal_support@hotmail.com
Product Information:*sales@worldcallshop.com
Interested in
learning more about Super Mobile? Our knowledgeable Sales Associates can
help you.
General customer Inquiries:*support@worldcallshop.com
Questions about how to
use your service? Our Customer Care Associates can give you the answers and
will explain any new features that have been introduced. We can assist you
in placing your order and help you track your order.Or you can send your
feedback to tell us how we are doing. We encourages you to email suggestions
for additional features or content. We also welcome feedback about our
on-line website management tools.
Billing/Cancellation:*support@worldcallshop.com
Questions about
your bill? Considering canceling your service? Please provide us the
following information.
Billing issues:*
- Invoice Number
- Detailed description of the billing issue
Billing transparency:*
We provide fully
transparent itemized billing for each call you make along with date, time
and charge. This is available online with your user id and password. If you
find any difficulty in using our online service then please contact us at
sales@worldcallshop.com
Cancellation:*
- Effective date of cancellation
- Reason for cancellation
Service:*
support@worldcallshop.com
Having difficulty
making or receiving calls? Experiencing a call quality issue? We can
troubleshoot your service issues and help to resolve them.
Refund policy:*
If you are not
satisfied with our service we will refund the amount of credit unutilized at
the time of cancellation. |